Friday, April 5, 2019
Grubhub/Ghettohub/Get Your Sh** Together!!!
Yeah so I recently started driving for the driving delivery service called Grubhub,I’m sure most are familiar with this;so back to the reason for this post,I finally after months of redundant and annoying emails got assigned to the region of my choice,still no gear (delivery bag,hat,T-shirt) which I signed up for in the beginning🤨but that’s okay I can still drive without it anyway.I was on a delivery once and the customer gave the wrong address,okay what am I as a driver supposed to do except deliver to the address in the app right🤷🏾♂️ well I get to the address and it turns out it’s not where the customer is,now my first step is to call/text the customer,then I contacted driver support for help,but I was extremely disappointed with the disrespectful tone and attitude in regards to trying to solve the issue and get the customer their order.These people they are hiring don’t see to be very knowledgeable or the app needs serious improvement because I would think that my location would be apparent to support to prevent any confusion as to my whereabouts during a delivery,I mean I would think anyways. FYI Grubhub drivers are assets,that’s how your deliveries get from point A to point B🤔 & I am not 100% sure but I think that you have to call support just to cancel a delivery that you’re unable to take which like I said their driver support sucks ass,they’re very unprofessional and ghetto from what I’ve seen so far. I’ve delivered on most of the major delivery services the reviews are not so great from the restaurants to the customers and also drivers,but I hope that you prove them wrong. I truly hope that this improves